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8 character code (e.g., A2B4C6D8)

Lost your PIN? Request that it be emailed to you.

If you prefer to take the survey by telephone interview, please call the survey team, Westat, at 1-888-600-1405.

Welcome to the Atlanta Regional Travel Survey

Every day, hundreds of thousands of people travel in communities across the Atlanta region. People like you! No matter how you get from place to place, your travel experiences are important.

Help us improve transportation

To help us understand the transportation needs of your community, the Atlanta Regional Commission (ARC) – the designated Metropolitan Planning Organization for the Atlanta region – along with support from the Georgia Department of Transportation, are asking households across the 21-county planning area to take part in the Atlanta Regional Travel Survey. This important survey helps to build a snapshot of how, when, and why people travel in their daily lives, whether you travel by car, public transit, bicycle, scooter or on foot or do not travel at all.

Collecting information from the public can help ARC understand how people travel and identify ways to provide better access to jobs and housing, reduce traffic congestion and make travel easier. It also can help understand how to minimize environmental impacts leading to improved air quality for a healthier lifestyle.

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About the Survey

About the Atlanta Regional Travel Survey (ARTS)

The Atlanta Regional Travel Survey is an important source of information about how people across Atlanta Regional Commission's 21-county planning region. ARC collects this information to help inform its travel demand forecasting, policy and planning efforts and shares it with researchers, policymakers, transportation planners, and other key stakeholders to better understand daily travel in the region.

The information you and others provide helps us understand how well the transportation system is working. Because this type of survey is only conducted about once every ten years, your participation is important as your household will represent about 200 households in your community and provides the needed data to plan for future transportation needs.

History of the Atlanta Regional Travel Survey

The last time this survey was conducted by ARC was in 2011 and a lot has changed in the Atlanta region since then. New modes of transportation has been introduced, more people are working from home or have a more flexible work schedule, and technology has changed how people purchase goods and services. The information gathered has contributed to improving safety, reducing congestion, tracking air quality improvements, and planning for future transportation investments. You can learn about the 2011 survey through ARC’s website at https://atlantaregional.org/what-we-do/transportation-planning/modeling/household-travel-survey.

For more information about the survey, visit  Frequently Asked Questions. If you have other questions, please contact us.

About the Survey

Your Participation Matters

Click CC to view transcript in English (en) or Spanish (es). View the audio-described version.

You can make a difference.

When you submit your travel information it can help build a complete picture of the 21-county ARC planning region’s transportation needs.

Your input is important.

For this scientific survey, your household was randomly selected to represent about 200 other households in your community. Your travel information will be combined with other households to generally tell us how people travel on a daily basis.

Your involvement can improve everyone's quality of life.

Collecting information from the public will help ARC understand how people travel and identify ways to provide better access to jobs and housing, reduce traffic congestion and make travel easier. It also can help understand how to minimize environmental impacts leading to improved air quality for a healthier lifestyle.

Click CC to view transcript in English (en) or Spanish (es). View the audio-described version.

Frequently Asked Questions


General Information

The Atlanta Regional Travel Survey is an important source of information about how people across the 21-county Atlanta planning region travel. This survey is usually conducted about every 10 years and was last conducted in 2011.

Included in the survey are questions about the members of your household, your travel thoughts about transportation in general, and the places you and your household members go on an assigned travel day.

Results of the survey are used to help understand how the region’s transportation systems are working, including roads, highways, bike paths, and public transportation. Data from the survey build a snapshot of how, when, and why we travel in our daily lives. This information helps policymakers and transportation planners now and in the future.

To learn more about the Atlanta Regional Survey, visit  ARC site survey page.

This survey is sponsored by the Atlanta Regional Commission with support from the Georgia Department of Transportation. ARC supports regional and local governments in areas of transportation planning, mobility services, aging services and resources, climate change and resilience, community development, homeland security and emergency preparedness, housing, leadership development, natural resources, research and innovation, and workforce solutions.

The Atlanta Regional Travel Survey is funded by the United States Department of Transportation through ARC’s Metropolitan Transportation Plan, which sets the vision for metro Atlanta's transportation needs through 2050 and the short-range Transportation Improvement Program, which allocates federal funds for the highest-priority projects in the region.

The Atlanta Regional Commission engaged Westat to carry out this survey. Westat is a leading survey research organization, which was founded in 1963. Westat has conducted national, state-wide and regional transportation-related research for more than 25 years.

To learn more about Westat, visit  Westat.com.

Your travel experiences are unique and important. No matter how you go from place to place, or even if you don't travel much at all, you have an opportunity to provide input that can help define the future of our region's transportation system. Your household was selected at random to statistically represent hundreds of others like yours, so your participation is essential in helping us build a complete picture of the transportation needs in your community.

You have an opportunity to help your community. By participating, your household will be one of only 8,000 households representing the 21-county ARC planning region. The information that you provide can help build a more complete and accurate picture of local and regional transportation needs. Regardless of the number of trips you make and whether you travel by car, bus, bicycle, or other means or do not travel at all, your input is critical to the success of the survey.

Your household was randomly selected from a list of residential addresses. Selecting households in this way ensures that everyone in the survey area has the same chance of being chosen, but it also means that we cannot replace your household with another one. All selected households are first contacted by mail, and some may also be contacted by cell phone, even if your phone number is on a DoNotCall list. This is because Westat is a survey research organization, not a telemarketer, and scientific surveys are exempt from DoNotCall lists. Westat does not sell any goods or services and only conducts scientific surveys.

A household consists of all the people who live together in one residence and share a kitchen. Because this is a household survey, people who live in group quarters such as dormitories, prisons, or assisted living facilities are not being asked to participate.


Taking the Survey

Follow these steps:

  1. First, fill out a brief survey online using the PIN from the letter you received by mail.
  2. Next, we will ask you to tell us about your travel on an assigned date. You can do this online, download and use the DailyTravel app or call us to complete the survey over the phone.

Online: Enter your PIN number in the Take the Survey section above. Your PIN number is printed on the letter we sent to your household.

By phone: call 1-888-600-1405 to speak with a survey team member.

If you don't know your PIN number or have any questions about the survey, please Contact Us.

Everyone's experience is a bit different, so the time needed to take the survey will vary. The number of people in your household, the number of trips made, and other factors determine the actual length of the survey. To get started, participants are asked to complete a brief 5-minute survey about their household. Then, they will be asked to tell us about the places their household traveled to on their assigned day. Reporting travel for the assigned day can be conducted through the DailyTravel app, the web, or over the phone – whichever is most convenient for you and your household members. This step takes about 20 minutes per household member.

As a thank you, your household will be sent $10 per person once everyone in your household provides their travel information. An additional $10 per person (ages 13+) will be included for everyone in the household that uses the DailyTravel app to report their travel.

Each person's travel is influenced by things like the age, sex, income and employment of all household members. Collecting this information helps us understand what makes each household's travel unique.

On any given day, many households may have a “non-ordinary” travel day. But collectively, all these variations—less travel, more travel, and different-than-usual travel—balance out. So even if your assigned travel day is out-of-the-ordinary for you or someone else in your household, it is very important that you report what actually occurred on your assigned travel day. Please do not be tempted to report more or fewer trips than you actually made on the travel day. The reason we assign a specific travel day is to get a complete picture of transportation needs among all surveyed households.

Continue to record your travel experiences in your travel logs even if you will be out of town on your assigned travel day.

That’s fine! Even if you typically travel very little, or not at all, we still need to hear from you! Some people feel that just because all they do is visit a friend or go to the post office, their information is not important. In fact, these people, and those who do not go anywhere at all on their travel day, are just as important as someone who makes many trips. If we include only people that go many places in the survey, we would over-represent daily travel. The purpose of the survey is to get a complete and accurate picture of travel in the country. So even if you did not go anywhere on the day, we still need to know that. Please do not report more or fewer trips than you actually made on your travel day or please do not decline to participate in the survey because you do not travel a lot.

That’s fine! We are interested in all the ways you get around, whether you drive a vehicle, or whether you walk, use the bus, take the train, ride a bicycle, use a scooter or use ride-hailing services such as taxi, Uber or Lyft. Even if you are homebound, we still want to make sure your household is included in the survey as you will be representing other households who are also homebound. Everyone's input is equally important, and we want to get a snapshot of all travel activity by all types of households.

Yes! The survey is voluntary and you do not have to answer any questions you don't want to. However, it is important to the success of the survey that everyone chosen takes part in its entirety. We can assure you that your privacy will be respected. Any information you provide will be kept confidential as required by law, which is important to Westat as a respected and well-known research company.

A significant amount of travel is made by children going to and from school. Often, this affects the travel behavior of their parents or caretakers, not only as it relates to school trips, but how they plan other trips like grocery shopping and running errands. Knowing when and where children go to school and how they get there help researchers, planners, and travel demand modelers better understand household trip-making behavior. Getting children to and from school safely is a priority in all transportation planning.

No identifying information about you or your children is ever made available to the public.

One of the primary reasons for travel is to go to and from work. A significant amount of travel is also made by people at work. Knowing respondents’ occupations and work locations helps researchers, planners, and modelers better understand how jobs generate travel, where they occur and when those trips are made.

Information about your occupation and work location is used for transportation planning purposes only.


Survey Data

The Atlanta Regional Commission is committed to respecting your privacy. By law, any information you provide will be kept confidential. The information collected is used for research purposes only. Please visit 2011 ARC Household Travel Survey to see how data from the last travel survey were used.

  • We use a number of safeguards to ensure that survey data are protected from accidental disclosure.
  • Your name and other identifying information will not be published. Data from the survey will only be used by transportation researchers.
  • Your information is combined with information from other participants and used for statistical purposes by transportation planners and policymakers.

The data collected from this survey will be statistically summarized to describe the travel behaviors of all households in the 21-county Atlanta region. For example, information provided by all participants will be used to summarize the general activities people engage in, the means of travel used to get to these activities, where people are coming from and going to, the extent to which trips are combined together (e.g., grouping together your errands), and the time-of-day trips are made. For more information about how the data will be protected, review the Privacy Statement.

ARC uses the survey data for a number of reports that are available to the public. For example, the previous survey report can be viewed here: 2011 ARC Household Travel Survey Final Report. As you can see in the final report, your individual information will not be publicly available and are only combined with all other households who participated in the survey.

Yes. Improving air quality by reducing vehicle emissions is an important part of transportation planning and decision making. Learning about the vehicle you use, your walking, biking, driving, and public transit use can help planners understand the impact of travel on air quality and plan for policy and infrastructure improvements that would support more non-motorized trips to reduce carbon emissions.

The survey information can be used to help improve the quality and availability of transportation options throughout the 21-county Atlanta region. For instance, understanding how and where services are delivered to our homes—whether online or in-person—and how this differs by location can enhance policy development in both urban and rural areas. Additionally, observing and analyzing changes in commuting patterns since the pandemic can assist transportation planners in exploring better commute options.

The information is also used by air quality agencies to better understand how vehicles contribute to the types and amount of emissions. Improving air quality by reducing vehicle emissions is an important part of transportation planning and learning about your walking, biking, driving, public transit, scooter, shared ride use helps planners to reduce carbon emissions by improving the infrastructure to support non-motorized trips.

News about the Study

#Your Privacy

#App Name and the survey organization employing this app are committed to respecting your privacy. We do not sell any personal contact information. Your name and other identifying information will not be shared. Any information obtained by the app during the course of this survey will be with anyone outside of the organization running the survey to which you were invited to participate.

#Information that you provide will be combined with information from other participants. The results will be used by transportation planning stakeholders and policymakers. The data will be used for planning and research purposes only.

#Important Notes

  • #Keep your WIFI on, even when you go out. It greatly improves the accuracy of the app.
  • #Another important tip here.

Contact Us

* Required Field

Survey Hotline

Have questions about participating in Atlanta Regional Travel Survey or feedback about the DailyTravel mobile app?

Fill out the "Contact Us" form to send a message to the survey team, Westat, or call their toll-free hotline at:

1-888-600-1405

Monday – Friday: 9:00 a.m. – 5:00 p.m., Eastern

For further information about the Atlanta Regional Travel Survey, go to [ARC website page announcing the survey].

#We're on social networks

Privacy Statement

The Atlanta Regional Travel Survey is committed to respecting your privacy.

Your privacy will be respected, and any information obtained during this survey will be kept confidential as required by law. We do not sell any personal contact information. Your name and other identifying information will not be shared with anyone outside of the research team.

Information that you provide will be combined with information from other participants. Summarized results will be shared with the transportation planning stakeholders and the general public. The information will be used for planning and research purposes only. No personally identifiable information will be shared with the public in any datasets that are created.

We want you to feel secure in providing responses to our questions. Your decision to participate is voluntary and greatly appreciated. While some questions are required for participation, you may decline to answer any question.

For more information, contact us.

MARTA bus photograph by Han Zheng, licensed under CC BY-SA 2.0. Source: Wikimedia Commons. Modified from the original.

The Atlanta Regional Travel Survey is committed to respecting your privacy.

Your privacy will be respected, and any information obtained during this survey will be kept confidential as required by law. We do not sell any personal contact information. Your name and other identifying information will not be shared with anyone outside of the research team.

Information that you provide will be combined with information from other participants. Summarized results will be shared with the transportation planning stakeholders and the general public. The information will be used for planning and research purposes only. No personally identifiable information will be shared with the public in any datasets that are created.

We want you to feel secure in providing responses to our questions. Your decision to participate is voluntary and greatly appreciated. While some questions are required for participation, you may decline to answer any question.

For more information, contact us.